S7363-1260-FFFFD1C1: There was an unexpected error. Please reload the page and try again. Have you encountered this error code while using Netflix on your Mac computer? Have you had no luck in resolving the problem?

Before relenting and calling Netflix customer support or scouring the internet for an array of potential solutions, try these simple solutions. They might save you countless hours skimming through various forums or on hold with Netflix customer support.

What is Netflix Error Code S7363-1260-FFFFD1C1?

Netflix Error Code S7363-1260-FFFFD1C1 is an issue that primarily affects Mac users who use Safari as their primary web browser. This error code is often lumped together with Netflix Error code S7362-1260-FFFFD089 as the two error codes are typically caused by the same issues and thus require the same solutions.

As these error codes are most commonly encountered by Mac users who frequently use Safari to watch Netflix, it is clear that the issue must stem from either your Mac computer or your Safari web browser.

Causes of Netflix Error Code S7363-1260-FFFFD1C1

As stated in the preceding section, Netflix Error Code S7363-1260-FFFFD1C1 is typically indicative of an issue with your Mac computer or Safari web browser. There are several issues stemming from either your Mac or Safari that could be causing this error code to appear.

Firstly, it is most likely that there are corrupted cache files on your Safari web browser that are prohibiting you from using Netflix. The error code could also be caused by faulty plug-ins or add-ons within Safari web browser.

It could even be the result of ad blockers that are installed on your Safari web browser or browser hi-jackers or malware affecting your web browser. If none of these issues are causing the error code to appear, it is likely an issue stemming from your Mac computer’s system limitations.

How to Fix Netflix Error Code S7363-1260-FFFFD1C1

There are several methods of troubleshooting the problems listed in the preceding section. It is likely that, if you have identified one of these problems to be the cause, the methods listed below should resolve your problem.

However, if you are not able to identify the cause as any of the problems listed above, it might be best to call Netflix customer support before moving forward with any troubleshooting methods. Let us start with the troubleshooting methods related to Safari web browser and finish with the troubleshooting methods related to your Mac computer.

1. Delete Netflix Website Data

The issue might be caused by cached files and cookies from Netflix on your web browser. To resolve this, you must clear all cached data and cookies from Netflix on your web browser. To clear cached data and cookies from Netflix, follow these six steps.

    Open Safari and click the Safari menu found in the upper-left corner of your web browser.
    Choose ‘Preferences’ and then ‘Privacy’.
    Under ‘Cookies and website data’ click ‘Details’ or ‘Manage Website Data’.
    Look for ‘Netflix’, then click the ‘Remove’ button.
    Choose ‘Remove Now’.
    Force quit Safari, then relaunch it and try Netflix again.

2. Empty Your Browser’s Caches

The most common issue that causes this error code is corrupted cached files or cookies prohibiting Netflix from running properly. To resolve this, you must clear all of Safari’s caches by accessing the Safari Developer Tools. To do this, follow these six steps.

    Open Safari and then ‘Preferences’. Then click on the ‘Advanced’ tab.
    Click on the box next to ‘Show Develop in the menu bar’.
    Exit ‘Preferences’, you should see a new ‘Develop’ menu appear.
    Click on the ‘Develop’ tab between the ‘Bookmarks’ and ‘Window’ tabs.
    Click on ‘Empty Caches’.
    Force quit Safari, then relaunch it and try Netflix again.

3. Use a Different Browser 

If you are a devout Safari user this might not be your favorite solution, but there are plenty of web browsers that are far more compatible with Netflix than Safari. Some browsers available on Mac computers that are notable for running Netflix smoothly are Google Chrome, Opera, and Mozilla Firefox.

4. Quit All Running Media Players

Open media players can sometimes interfere with streaming platforms like Netflix. These could be media programs ranging from iTunes and Quicktime to VLC and YouTube. To quit all running media players, follow these four steps.

    Click the Apple icon located in the upper-left corner of the screen.
    Choose ‘Force Quit’.
    Select all of the media players that are currently open and select ‘Force Quit’.
    Force quit Safari, then relaunch it and try Netflix again.

5. Reset NVRAM in the Recovery Mode

If the issue seems to be stemming from your Mac computer rather than your Safari web browser, resetting your NVRAM might resolve the issue. Resetting NVRAM using the regular steps is sometimes not enough to resolve the issue, therefore you will need to reset while in the Recovery for it to work. To do this, follow these five steps.

    Restart your Mac and hold down the ‘Command’ + ‘R’ buttons until you see the Apple logo or the spinning globe. This will load the macOS Utilities screen.
    Click on ‘Utilities’ in the menu bar, then click on ‘Terminal’.
    In the ‘Terminal’ window, copy and paste this command line: nvram 8be4df61-93ca-11d2-aa0d-00e098032b8c:epid_provisioned=%01%00%00%00
    Hit ‘Enter’.
    Restart your Mac and try Netflix again.

In Conclusion

Netflix Error Code S7363-1260-FFFFD1C1 primarily affects Mac users who use Safari as their primary web browser, therefore it is unlikely that you will run into this error code if you are not a Mac or Safari user.

This error code is often lumped together with Netflix Error code S7362-1260-FFFFD089 so if you have received this error code this information will pertain to you as well. Ultimately, the troubleshooting methods listed above should be sufficient in resolving this error code.

It is likely that the issue is simply stemming from a cache issue on your Safari web browser or a problem with your Mac computer. However, if none of these causes apply to you and you have received this error code, only then should you call Netflix customer support.

Author

My name is Jim Kevin Taylor, also known as, Jimmy The Geek, I recently graduated from MIT with computer science major. I intern at a network security firm. I am passionate about solving technical issues.

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