The error code plrunk15 is typically encountered by Hulu users once they plan to stream content.

This could be via Roku, PC, or from a sensible TV. It means the connection is refused due to a VPN or Proxy Server. A majority of affected users report that they will stream normally with the other client (Netflix, HBO Go, Amazon Prime, etc.).

What Causes Hulu Error Code PLRUNK15?

As it turns out, several different potential causes might end up causing one of these two error codes with Hulu streaming Internet connection doesn’t meet the minimum requirements Keep in mind that Hulu (just as any other streaming platform) has a minimum bandwidth requirement. Failing to satisfy that requirement may result in one among the 2 error codes.

Network restriction

If you’re connected to filtered network (public, work, school, hotel, etc.) likelihood is that the network administrator has imposed some restrictions on Hulu and other similar streaming clients. If this scenario is applicable, you ask the network administrator to lift the restrictions otherwise you can hook up with a non-restrictive network.

Network inconsistency

In some cases, this particular issue can be facilitated by some kind of TCP or IP inconsistency. Most of those potential problems are often resolved by an easy network reboot. In more serious cases, you might need to go for a full router reboot.

How To Fix Hulu Error Code PLRUNK15?

If you’re using a system-level VPN or you’re currently connected to a proxy server, chances are Hulu is refusing to allow your device to stream content from the platform. In this case, you should try disabling the VPN or Proxy server and see if the problem is resolved.

1.Checking Internet Connectivity (if applicable)

Before you try any other fixes, you should start by ensuring that the current network that you’re connected to is not interfering with Hulu. Keep in mind that Hulu has some Internet Speed Recommendation that you simply got to remember

3.0 Mbps for Hulu’s Streaming Library
8.0 Mbps for live streams
16.0 Mbps for 4K content

If you’re under these values, the likelihood is that the error code is appearing thanks to the very fact that your network connection is incapable of transferring data quickly enough.

Another potential reason for seeing the error codes plrunk15 and plareq17 is a few sorts of network restrictions. This is usual in public, work, school, and hotel networks. Certain network administrators will block streaming clients to prevent connected users from taking up too much bandwidth.

In case an equivalent problem remains occurring and none of the potential causes above apply to your particular situation, move right down to subsequent potential fix below.

Step 1: Reboot or Reset Modem

One of the foremost common instances which will cause one among these two Hulu Error Codes (PLURNK15} may be a network inconsistency facilitated by an IP or TCP issue having to do with the way your router manages the exchange of data.

If this scenario is applicable, you ought to be ready to fix the matter either by doing an easy restart or resetting your router.

How To Do it ?

Start by pressing the power button on the back of your router to turn the device off,
Wait for 30 seconds before turning it back on to drain the power capacitors.
Reboot router
Additionally, you’ll physically unplug the facility cable to realize an equivalent effect.
Once your router is restarted, plan to stream content once more from Hulu and see if the error code (plrunk15)

If the matter remains not resolved, the subsequent logical step should be to try to do a network reset. But before you are doing this, confine mind that this operation will reset any custom settings (including custom credentials, forwarded ports, blocked devices, etc.) that you simply previously established in your router settings.

Furthermore, you should keep the ISP credentials at the ready in case you are asked to re-establish the internet connection.

Step 2: Resetting Router

To deploy a router reset, use a sharp object to press the reset button on the back of your router. Press and hold the reset button for about 10 seconds or until you see the front LEDs flashing at the same time.
When this happens, release the push button and see if you’re required to reinsert the ISP credentials to revive the connection to the web.

Move down to the next potential fix below, if the same problem is still occurring.

Step 3: Disable VPN or Proxy Server (if applicable)

If you’re employing a proxy server or some quite VPN client that works at a system level, likelihood is that the matter is being caused by Hulu’s refusal to work through filtered connections.

Hulu is notoriously known from causing a variety of issues with Proxy and VPN networks, so if you’re using one of these two options to protect your web anonymity, you need to turn them off or uninstall them whenever you plan to stream content from Hulu.

Whether you use a Proxy server or a VPN client, we’ve created 2 separate guides that will walk you through the process of disabling them to resolve the plrunk15 and plareq17 error codes.

Step 4: Uninstall the VPN Client

Press Windows key + R to open up a Run panel. Enter ‘appwiz.cpl’ and press Enter. This will open up the Programs and Features screen. When you see the User Account Control (UAC) menu, click yes to grants administrative privileges.

Enter appwiz.cpl and Enter to Open Installed Programs
Inside Programs and Features, scroll down through the list of installed programs and locate the VPN client that you simply suspect could be causing the difficulty.
When you see it, right-click on the entry related to it, and then clicks Uninstall from the newly appeared context menu.

Disabling all VirtualBox adapters

To finish the uninstallation, you have to follow the on-screen prompts
Next thing is to restart your computer. Check if the issue is fixed once the next startup is complete.
Once the operation is complete, restart your computer and see if the issue is resolved at the next startup.

Disabling the Proxy server

Open up a Run panel by pressing Windows key + R. Next, type ‘inetcpl.cpl’ inside the text box and press Enter to open up the Internet Properties tab.

Opening the Internet Properties screen
Once you’re inside the Properties tab, access the Connections tab (from the menu at the top), then click on LAN Settings (under Local Area Network LAN settings).
Open LAN settings in Internet Options
Once you’re finally inside the Settings menu of Local Area Network (LAN), go to the Proxy server category and uncheck the Use a proxy server for your LAN box.

Disabling Proxy Server

Once you have successfully disabled the Proxy server, restart your computer and see if the problem is resolved at the next startup.


If none of the methods have resolved the issue, you can use repair tools that can scan the repositories to replace corrupt and missing files. This works in most cases, where the difficulty is originated thanks to a system corruption. They will also optimize your system for maximum performance.


My name is Jim Kevin Taylor, also known as, Jimmy The Geek, I recently graduated from MIT with computer science major. I intern at a network security firm. I am passionate about solving technical issues.

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