Are you getting the p-dev 318 error code on your Hulu streaming app? This error code 318 occurs due to one of many connectivity issues. In this detailed guide, we will review what this error code is, what causes it and 8 different methods to solve this annoying error. First, let’s begin with what it is. 

What is the Hulu Error Code P-DEV 318?

When this error occurs, you should see a message that looks like this: We’re having trouble playing this, it may help if you turn your device off for a minute and try again. Hulu Error Code: P-DEV318”

The p-dev 318 error code can occur with any device that’s capable of running the Hulu app. It even occurs with the Hulu web player in your web browser. The error is usually associated with a network or connectivity problem. But, Hulu playback failures can also be triggered by an outdated app or even a problem with the actual Hulu service itself.

What causes the Hulu Error Code P-DEV 318?

Hulu Error Code p-dev318 indicates there is a problem with your communication. It may be between your Hulu app or your Hulu web player and the main Hulu servers. It can be caused by connectivity problems within your internet, an outdated Hulu app on your device, or by issues on Hulu’s end.

What ways can I fix the Hulu Error Code P-DEV 318?

If you want to fix this error code, follow these troubleshooting steps I have detailed, in order. If your Hulu doesn’t work by the time you reach the end, the problem is something that Hulu will have to fix. You should contact the Hulu help center for extra information. But, they are may already be working on a fix. You can try out these solutions

Solution 1- Check your HDMI Port and Cable

The thing to check, if you are using Hulu on your Smart TV and X-box One then check the HDMI cable or port.

You should be able to achieve this via the following steps:

Switch off your TV as well as your Xbox One.
Unplug the HDMI cable from your TV that is connected to your Xbox One device.
Allow your devices to stay idle for a few minutes.
Reverse the HDMI cable and fix it up to your TV and Xbox.
If your TV has several HDMI ports, make sure you connect the HDMI cable to a different port. The one you were using earlier might have been the issue.
Reload both your Xbox and TV and verify if the Hulu p-dev318 error is resolved.

If this doesn’t fix the error, then let’s try a different approach with the solution below.

Solution 2- Try out Hulu on a different device.

If you have more than one device that can function with your Hulu, then try it on a different one. For example, check to see if it works on your phone if you streaming it on your computer. You can also try it on your Xbox One if you were streaming it on your Nintendo Switch.

If the Hulu works on these other devices, then the problem may have been with the original device. It might be as a result of your internet connectivity or your Hulu app may be outdated.

Solution 3- Get your Hulu app up to date.

If your Hulu app has turned obsolete, then that may be the cause of the error code p-dev 318. So, make sure your Hulu app is up to date. Update your app if it’s out of date. Since Hulu is already working on some of your devices this might be the fix you need.

In other cases, you may have to delete the app on your mobile devices, then reinstall it to kick start an update. You should also check out this helpful Hulu resource for Hulu app release notes. Select your platform from the list to find out the latest version of the Hulu app that works for your device. 

Solution 4- Clear out your app cache or data.

If your Hulu app is already up to date, then the next thing you should check is the files. You might have some bad or corrupt data. In that case, clearing your Hulu app cache and local data may fix the issue.

Clearing out your Android device

Go to your settings.
Next, find your way to the Apps section.
Once you’ve located the app, click on storage and cache.
Clear out both the storage and then clear out the cache.

Clearing out your iOS device

Go you’re your device settings.
Find your way to general.
Click on storage.
By now you should have found Hulu so delete and uninstall the app.
Re-install the app via the apple play store.

Clearing out your Fire TV

Navigate to your settings.
Select the option tagged ‘Applications’.
Find the option ‘Installed applications’.
Here you could tap on Hulu and clear your cache and data.

If any case you’re using the Hulu web player, you should clear your browser cache and data. So, if anything in the cache is causing the issues this should fix it. However, some devices require that you uninstall the app before you clear out its cache.

Solution 5- Try out other streaming services

The p-dev 318 error code is common with other streaming services asides the Hulu app. You can try out other streaming services like Netflix. If other services also refuse to work and generate the error code, that’s evidence that your device has a connectivity problem. You could update your device, restart it, or fix its connection to the internet.

Solution 6- Check your internet connection

Your internet speed or a network provider may have been faulty or slow. See if other functional streaming devices are connected and showing the error. If not then that might be your problem. Hulu has its internet speed recommendations and if your connection isn’t as fast then it might not work.

Solution 7 – Reload your device and your local network hardware

The p-dev 318 error code can sometimes be fixed by a simple restart. If you suspect this might be the issue then fully shut down your device, modem, and router. You should take them off the wall and wait a while before you plug them back in.  

Once your devices and router restarts, the problem is expected to disappear. But, if it persists try out the next solution below.

Solution 8 – Troubleshoot using third party sites

By now, you probably are already running out of options. Well, there are a few third-party sites that are designed to track these kinds of streaming sites.

Some of the sites include:

Down Detector
Is it Down Right Now?
Down For Everyone or Just Me


If all these methods and solutions fail in fixing the issue, then it might be from Hulu’s end. If you also, check out their social pages, you might see a statement that says they are already on the problem. Still nothing? Try contacting Hulu themselves and let them know what you are battling. In all, the Hulu error code p-dev 318 can be fixed as it has to do with your app’s communication with Hulu’s main server.


My name is Jim Kevin Taylor, also known as, Jimmy The Geek, I recently graduated from MIT with computer science major. I intern at a network security firm. I am passionate about solving technical issues.

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